ERP and CRM: How to differentiate and integrate these systems?
Various technologies are used to facilitate customer service management within a company, such as ERP and CRM systems. They help […]
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Construction ERP: from the blueprint to property management
The construction sector is complete and requires specific qualifications and technologies from its professionals to meet its needs. It is
Is There a CRM for E-Commerce?
Understanding the E-Commerce Customer Journey In the dynamic world of e-commerce, converting first-time visitors into paying customers is a significant
Is CRM Certification Worth It?
Introduction to CRM Certification Customer Relationship Management (CRM) has become an integral part of modern business strategies, aiming to enhance
Is CRM Just Email?
In the realm of customer relationship management (CRM), the notion of CRM being solely about email communication is a common